Returns & Refunds policy

You are entitled to cancel your consultation prior to 24 hours of the appointment time without giving any reason for doing so.

The deadline for canceling a consultation is 24 hours before the start time of the appointment on the date from which it is scheduled. Cancelations made without 24 hours notice will not receive a refund. No shows to consultations will not receive a refund.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail luminouslactationwithsunday@gmail.com or by phone call at 801-859-5143.

We will reimburse you no later than 30 days from the day on which we receive the cancelation notice. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the goods/appointments/consultations to be eligible for a return, please make sure that:

• The goods/appointments/consultations were purchased in the last 30 days

• The goods are in the original packaging

The following goods cannot be returned:

• The supply of goods made to your specifications or clearly personalized.

• The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.

• The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

• The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

luminouslactationwithsunday@gmail.com

Please contact us at the above listed e-mail for instructions on how to return goods.

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of receipt of the return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail luminouslactationwithsunday@gmail.com